At Spearhead Systems we believe in the delivery of professional IT services that help companies focus on their core business and not technology. We are excited to the bone about the delivery of IT services that help people and companies get things done.
Spearhead Systems is at the forefront of IT service delivery and digital transformation as a trusted technology partner in the evolving world of cloud and digital platforms. We are the engineers, developers and operators of spearhead.cloud, a specialised high performance cloud, and specialists in IT infrastructure & application monitoring and observability.
Our growing company is seeking to hire a sales team lead who will be responsible for supervising and organizing our sales team and overall strategy. You will be in charge of managing the entire sales organisation by developing sales strategies, meeting planned goals, overseeing the activities and performance of the sales teams by tracking sales goals, setting individual and department sales targets, and facilitating the ongoing training of your sales people.
A Bachelor's degree in business or a related field is required. Experience in the field of IT is required. In order to succeed in this role, you will need excellent communication skills, strategic vision, love for technology, good organisation of your time and the ability to lead a sales team. Previous experience in a sales-related role is mandatory.
Responsibilities
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands the company's customer base and ensures a strong presence in the market.
Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Coordinating sales activity both on retention and new business development.
Hiring and training team members, setting quotas, evaluating and adjusting. performance, and developing processes that drive sales.
Overseeing weekly meetings (and ad-hoc) with the sales team in order to check the status of the sales activity.
Ensuring that the sales pipeline is up to date and reflects the true potential and that the follow up procedures are being respected.
Permanent connection with the sales team in order to ensure a prompt answer to sales requests, efficiency in subscription renewals, upsell and cross sell on the existing. customers as well as in acquiring new business and customers.
Organise the team to achieve their sales objectives.
Tracking sales goals and reporting results.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
Promoting the organisation and products.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs and how they relate to our products and solutions.
Present sales, revenue and expenses reports and realistic forecasts to the management team.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Identifying new products and solutions that complement the company’s portfolio and implement the go to market strategy for them.
Managing our portfolio of products and services (adding, removing, updating) including managing the vendor relationships.
Must Have
Bachelor’s degree in business or related field.
Experience in planning and implementing sales strategies.
Experience in customer relationship management.
Experience managing and directing a sales team.
Excellent written and verbal communication skills.
Experience and discipline in using software such as ERP/CRM to generate reports, offers and in keeping the entirety of a sales process within the system.
Speaking and writing fluent English
Dedication to providing great customer service.
Ability to lead a sales team.
Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
Committed to continuous education through workshops, seminars and conferences.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.
Proven ability to drive the sales process from plan to close.
Strong business sense and industry expertise.
Excellent mentoring, coaching and people management skills.
Nice to have
Proficiency in Microsoft Office and CRM or ERP software. Experience with Odoo Business Software.
Previous experience in configuring hardware / software solutions.
Experience with cloud and SaaS business models.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- We work as a start-up and encourage entrepreneurship: you've got an idea, let's work on it
- We use really cool tools from our custom ERP, to our monitoring systems and everything in-between
- Our services are unique and the market is noticing: we do not just follow the market, we try to create our own niches
- Real responsibilities and challenges in a fast evolving company
Essential skills for a Sales Team Lead
Empathy
People in this role should genuinely want to help other people. That desire begins with empathy: willingness to understand another persons’s experience and see it thorough their eyes.
Strong communicator
This job is about communicating with other people. Technical Specialists need to communicate well both verbally and in writing. Communication is about listening, then clearly articulating ideas and information in an authentic way.
Internet Savvy
The internet and mobile computing provide us with more ways than ever to communicate with each other. We refer to these as channels, and we often provide customer service simultaneously on many different channels.
Growth mindset
Products, technology, and policies will change over time, and our Technical Specialists will need to change with them. We look for people who have demonstrated a drive for learning and growing.
Master of Simplicity
When a customer makes the effort to reach out and ask for help, it’s the Specialist’s job to quickly assess the problem, sort it all out, and then present the customer with the simplest answer possible.
Perseverance
Our colleagues need to have the ability to resolve issues by challenging themselves, spending time researching a case or file, and being able to stay focused on long-term goals. People who persevere show steadfastness in doing something despite how hard it is or how long it takes to reach the goal.
What we offer
Our success depends on the effort of individual employees and at Spearhead you can see your impact immediately. You can make a real contribution to the success of the company.
Perks
Attractive salary package.
Meal Tickets, Medical Insurance, Office Events.
Trainings
Opportunities to grow and learn top technologies.
Opportunity to build a purposeful career in the delivery of essential IT services and products, to a global market.
Quiet Office Space
Quiet location, easily accessible via public transport.
Eat & Drink
Fruit, coffee and snacks provided.
We have the world best coffee!
